GV Strategic Consulting Knows Higher Education!!!
Training and Development
FERPA Training
Customer Service in Higher Education
Customer Service in Higher Education
The Family Educational Rights and Privacy Act (FERPA) protects a students’ education record, so they remain confidential between the institution and student.
GV Strategic Consulting can provide the institution with the tools and knowledge necessary to remain FERPA compliant by understanding:
- FERPA Basics
- Student Records and Priva
- Best Practices for Higher Education Institution
- FERPA Resources
Customer Service in Higher Education
Customer Service in Higher Education
Customer Service in Higher Education
When someone mentions customer satisfaction, higher education may not be the typical industry that comes to mind. But institutions have just as much incentive as any traditional business to deliver stellar customer experiences.
GV Strategic Consulting can provide the institution with the knowledge and tools necessary to provide great customer service by understanding:
- How Customer Service Applies to Higher Education.
- How Customer Service Affects the Whole Institution.
- Avoiding Problems with Customer Satisfaction in Higher Education.
- Customer Service Best Practices in Higher Education.